Update DMNexa on web, iOS, or Android
Refresh the web app, install mobile store releases, and reopen DMNexa when a guide or screen differs from the current product.
Refresh app.dmnexa.com on web, update DMNexa through the Apple App Store or Google Play on mobile, then fully close and reopen the app. Some native features require a store build rather than an in-app update.
Web
Reload app.dmnexa.com. If the interface remains stale, close the tab, reopen it, and sign in again if needed. A browser update may help when current web features are unsupported.
iPhone or iPad
Open the Apple App Store, find DMNexa, and choose Update when available. After installation, fully close and reopen DMNexa.
Android
Open Google Play, find DMNexa, and choose Update when available. Then close and reopen the app.
Why update paths differ
Some interface and JavaScript changes can arrive through the app’s update channel after restart. Changes involving native device capabilities or bundled native libraries require a new store build. Installing the current store version gives the app the supported native foundation.
If a guide still differs, contact support with platform, app version if shown, device model, and a screenshot that contains no unnecessary customer data.
Frequently asked questions
Why can a mobile screen still look old?
The app may need to be fully closed and reopened after an over-the-air update, or the feature may require a newer App Store or Google Play build.
How do I update the web app?
Reload app.dmnexa.com. If it remains stale, close the tab and reopen it in a current supported browser.
This page is maintained from the current DMNexa product behavior. If your screen looks different, check for an app update or contact support.