You chat, like always
Customer DMs you on Instagram. You answer questions, share photos, discuss options — exactly the way you normally would. DMNexa stays out of it.
Your Instagram customers want to talk to you, not a bot — keep it that way. Chat, answer questions, share photos, close the deal. When everything's agreed, DMNexa quietly takes over: order drafted, customer notified, everything tracked.
How it works
Customer DMs you on Instagram. You answer questions, share photos, discuss options — exactly the way you normally would. DMNexa stays out of it.
Once the deal is agreed, the AI reads your chat and builds a clean order draft — items, price, date, delivery. No forms, no data entry.
Check the draft, fix anything if needed, and approve. Your customer gets a clean order confirmation sent automatically.
All confirmed orders live in your dashboard, tracked and sorted. DMNexa alerts you when something needs attention — no spreadsheet, no sticky notes.
Free guides and templates
Explore concrete order examples for home bakeries, fashion boutiques, and future seller use cases.
Browse solutions → Product guideSee where AI helps, where seller review matters, and who the product is built for.
Read the answer → DM order managementCapture serious requests, clarify gaps, confirm the final version, and track fulfillment.
Read the guide → Business guideOrganize flavors, servings, design notes, dates, handoff, safety details, and payment.
Read the guide → Fashion business solutionOrganize style, size, color, delivery, Shopify variants, COD income, expenses, and product-cost estimates.
Explore the solution → Free printable trackerKeep product variants, delivery, payment status, COD, assignment, and next action together.
Open the tracker → Free message templateCopy customer-review, final-confirmation, and revised-order messages with clear placeholders.
Use the template → Free printable trackerKeep cake specifications, due dates, handoff, balances, status, and next action together.
Open the tracker →Pricing
Start without a card and confirm the workflow fits your DM sales.
For solo sellers who want a cleaner DM workflow.
For sellers who handle more requests and need room to grow.
*Fair usage applies.
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Keep the human connection. Let DMNexa handle the orders.
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