DM details are easy to miss
A product name alone does not preserve the confirmed variant, quantity, pickup date, delivery address, or custom note.
Shopify app for Instagram orders
Turn Instagram DMs into reviewed Shopify orders—and keep costs in view.
Keep the sale personal in Instagram, then let DMNexa organize the agreed details, match the right Shopify products and customer, and create the order only after you approve it.
- ✓Approved on the Shopify App Store
- ✓Seller approval before order creation
- ✓Catalog, inventory, and customer sync
Seller review required
Seller verifies everything before Shopify order creation
Stop re-entering the sale
The order is agreed in Instagram, but the catalog and fulfillment live in Shopify.
Manually copying customer details, variants, quantities, prices, and delivery notes into Shopify is slow and gives every field another chance to drift.
Catalog re-entry creates errors
Retyping a product, customer, price, or discount can produce a Shopify order that differs from the conversation.
Revenue is not the whole picture
Sales totals do not show packaging, materials, staff-paid costs, refunds, or the estimated cost of making a product.
How it works
From Instagram conversation to Shopify order
DMNexa connects the systems while keeping the seller in control of the final order.
- 1
Install DM Nexa from Shopify
Start from the approved Shopify App Store listing so Shopify supplies the verified store identity and authorization screen.
- 2
Connect Instagram and sync the store
Complete DMNexa setup, connect the professional Instagram account, and let supported products, variants, inventory availability, and customers sync.
- 3
Choose a real order conversation
Select the Instagram conversation after the customer has agreed to the important product, price, and fulfillment details.
- 4
Review the AI-created draft
Confirm the matched Shopify variant and customer along with quantity, catalog price, discount, delivery, and every visible warning.
- 5
Approve and create the Shopify order
After required catalog and customer details are resolved, approval creates the Shopify order without marking it paid automatically.
- 6
Track fulfillment, income, and costs
Follow order status, record operating expenses, review supported Shopify sales activity in Wallet, and estimate per-product cost from eligible expenses.
Capabilities
The approved Shopify workflow, documented end to end
DMNexa covers the handoff from conversation to order and adds lightweight money and cost visibility around the sale.
Instagram DM order drafts
AI organizes a selected conversation into a private draft; it does not turn every incoming message into an order.
Products, variants, and inventory
Sync supported catalog details and inventory availability from Shopify, then match the real variant before approval.
Customer synchronization
Search synced Shopify customers or resolve the reviewed customer when the seller approves the order.
Controlled Shopify order creation
Create the Shopify order after seller approval, with Shopify remaining authoritative for inventory and payment state.
Income and expense tracking
Bring supported Shopify order, refund, and dispute activity into Wallet and record day-to-day business expenses or amounts owed.
Product costing estimates
Attach eligible unit-based Wallet expenses to synced products for a lightweight estimate of what one unit costs to make.
Clear comparison
Replace repeated entry with one reviewed handoff
Instagram remains the conversation, Shopify remains the commerce system, and DMNexa controls the transition between them.
| Need | Manual workflow | DMNexa with Shopify |
|---|---|---|
| Instagram request | Details stay scattered in messages | Agreed text becomes a reviewable draft |
| Product and variant | Retyped from memory or searched again | Matched to the synced Shopify catalog |
| Customer details | Copied into another screen | Matched or resolved during seller review |
| Shopify order | Entered again by hand | Created after the seller approves |
| Income and refunds | Checked across separate records | Supported activity appears in Wallet |
| Product cost | Estimated in a note or spreadsheet | Eligible expense rates build a saved per-product estimate |
Who it helps
Built for Shopify merchants who close sales in conversation
The workflow is strongest when customers ask questions or agree to custom details in Instagram before the seller creates the commerce record.
✓Fashion and footwear boutiques
✓Gift and personalized-product sellers
✓Makers with standard and custom products
✓Food businesses with catalog items and special requests
✓Repeat-customer and assisted sales
✓Shopify merchants using Instagram alongside online or POS sales
Common questions
Straight answers before you start.
These answers describe the current supported workflow and its boundaries.
How does DMNexa turn an Instagram DM into a Shopify order?
The seller selects an order conversation, reviews the AI-created draft, resolves the Shopify products and customer, and approves it. Only then does the connected workflow create the Shopify order.
Does every Instagram message automatically become a Shopify order?
No. DMNexa works only with a conversation the seller selects, and the draft stays private until the seller reviews and approves it.
What Shopify data stays synced?
DMNexa syncs supported products, variants, inventory availability, and customer records. Shopify remains the authoritative catalog, inventory, and commerce system.
Which price applies to a matched product?
The supported workflow uses the catalog price for matched items. A lower customer-stated total may become an order-level discount when conditions are met; a higher stated total produces a warning rather than a negative discount.
Does DMNexa replace accounting or inventory software?
No. Shopify remains the inventory source. Wallet and Products & Costing provide lightweight operational records and estimates; they do not reconcile payouts, calculate taxes, or replace bookkeeping.
How much does DM Nexa cost on Shopify?
Starter is $4.99 per month for up to 20 orders, 30 AI order drafts, and 100 AI replies. Growth is $14.99 per month for fair-usage unlimited orders, 2,000 AI drafts, and 10,000 AI replies. Shopify installations do not include a free trial; current listing terms control.
Start with real work
View on Shopify App Store Ready to stop entering the same order twice?
Install DM Nexa from the approved Shopify App Store listing, connect Instagram, and keep the final approval in your hands.