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DMNexa

Get started with DMNexa

Set up your seller account, teach DMNexa about your business, connect Instagram, and create your first reviewed order draft.

Short answer

Create an account, complete business onboarding, connect an Instagram professional account, open a customer conversation, and review your first draft before approving it.

Follow these steps to go from a new account to a real, seller-reviewed order.

1. Create your account

Open DMNexa on web, iOS, or Android and choose Create account. Enter your seller information, accept the required terms, and verify or complete sign-in as prompted.

2. Complete business onboarding

Choose the business type and subtype that best match what you sell. Add your country or location and whether you offer pickup, delivery, or both. DMNexa then asks a small number of business-specific questions so it can generate useful order-review rules.

Select the closest truthful answer. You can review and teach these rules later in AI Brain.

3. Connect Instagram

Go to More → Connect and choose Instagram. Sign in through Meta’s authorization screen and approve the requested access for the professional account you use for selling.

4. Create a first draft

Open Messages, select a conversation with an order request, and tap Create draft order. DMNexa analyzes the available recent conversation and opens the review screen.

5. Review before sending

Check the customer, items, date, pickup or delivery, address, price, and notes. Resolve missing-field warnings and edit any incorrect interpretation. Only select Approve & Send Link when the order matches what you and the customer agreed.

If you do not have a suitable Instagram conversation yet, create an order with AI from text or use manual entry from the Orders area.

Frequently asked questions

What do I need before starting?

You need a DMNexa account and, for the connected inbox, an Instagram professional account you are authorized to manage.

Will DMNexa send an AI draft automatically?

No. The seller reviews the draft and chooses whether to approve and send the customer link.

About this guide

This page is maintained from the current DMNexa product behavior. If your screen looks different, check for an app update or contact support.

Getting started Create an account and complete onboarding

Learn what DMNexa asks during sign-up and how your business type, location, fulfillment choices, and tailored answers shape AI order review.

Instagram Connect Instagram to DMNexa

Follow the Instagram authorization flow, choose the correct professional account, and confirm that the DMNexa connection is active.

Getting started Create your first DMNexa order

Choose between Instagram conversation, AI text or voice, and manual entry, then review and confirm your first order safely.

Still need help?

Talk to the DMNexa team.

Contact support