DMNexa features: a complete guide for sellers

DMNexa is more than an AI draft screen. It is a connected seller workspace for capturing requests, reviewing details, managing fulfillment, remembering due work, and understanding the business records already inside the product.

Capture orders from different sources

Sellers can begin an order in four practical ways:

• Open a supported Instagram conversation and create a draft from its recent stored messages.
• Paste or type an order request into Order with AI.
• Speak an order description for transcription and AI-assisted structuring on supported devices.
• Enter a manual order when the details are already known.

All paths create a seller-controlled draft. A connected Shopify store can also help match customers, products, variants, and catalog prices.

Review with AI without giving up control

The draft review brings customer details, items, quantities, options, date, fulfillment, address, price, shipping, discount, and notes together. AI can show extracted information, missing fields, warnings, confidence, and a suggested reply.

The seller edits the record and decides whether to approve, re-analyze, or discard it. DMNexa does not automatically confirm the order, promise a price, take payment, or send an AI reply on the seller’s behalf.

Teach the AI Brain

Onboarding collects the business type, location, currency, fulfillment method, and a few tailored answers. DMNexa uses them to prepare visible AI Brain rules.

In Settings → AI Brain, the seller can review or remove rules, add custom instructions, adjust review strictness, update onboarding answers, and test a sample request without creating a real order.

Manage orders and customer confirmation

The Orders area separates drafts, active work, paused orders, completed work, and cancelled records. Sellers can update customer, item, fulfillment, address, date, note, total, and deposit details as the work changes.

After approval, DMNexa can send a customer-facing order link through an eligible connected conversation. The customer can view organized order details without creating a seller account.

Use email, mobile push, and reminders

Notification settings include a master switch, email, mobile push, a morning summary for orders due today, an evening summary for orders due tomorrow, and due-soon reminders at one hour and 30 minutes.

The current email channel can deliver enabled daily summaries and due-soon reminders to the seller account. Supported mobile push alerts cover due-soon orders after the seller enables Push and grants device permission. Timing uses the seller’s configured timezone and valid order due dates. See How DMNexa notifications and reminders work for the exact behavior.

Track operational money in Wallet

Wallet shows settled balance, expected income, owed expenses, and filterable entries. Sellers can:

• Add income or expenses with status, category, currency, date, note, payee, order link, quantity, and unit.
• Attach a receipt to an expense.
• Edit details, settle or reopen an entry, and remove mistakes.
• Record actual material usage between expense entries and read the remaining quantity.

Supported Shopify orders, refunds, and disputes can also create Wallet activity. Wallet does not reconcile bank deposits, payouts, taxes, or full accounts.

Read order-based Insights

Insights uses recorded order and customer data to show a literal 30-day order or revenue trend plus snapshots such as popular items, categories, repeat customers, average accepted order value, common fulfillment method, delivery area, and peak day.

These are read-only summaries, not forecasts. Complete and consistent order data makes them more useful.

Add Shopify catalog and costing tools

Shopify-connected sellers can use synced products and variants during order creation, match catalog prices, and create supported Shopify order records after seller approval. Products & Costing can attach unit-based Wallet expenses to a synced product and estimate the cost of one unit.

The estimate uses a saved snapshot of each source rate. It is not live inventory, variant-margin reporting, payout reconciliation, or automatic material deduction.

Personalize access and billing

Settings covers seller and business profile, logo, location, currency, timezone, connected accounts, notifications, light/dark/system appearance, supported biometric sign-in, billing, legal information, and account deletion.

Subscriptions follow the provider that owns the purchase—DMNexa web billing, Apple, Google Play, or Shopify. The app displays the current plan, usage, and available management path.

For step-by-step use, browse the DMNexa Help Center. For the core conversation workflow, continue with How DMNexa works.