Track payment or deposit status on an order
Mark whether order money has been received without confusing payment tracking with fulfillment status or automated payment collection.
Use the order’s payment or deposit control to mark the current state after you verify receipt. This is a tracking field; it does not itself collect, refund, or transfer money.
DMNexa separates the state of the work from the state of the money.
Update the payment or deposit state
Open the order and find the available payment or deposit action. Mark it received only after you verify payment through the provider or method your business uses. If the status was marked incorrectly and the screen supports changing it back, correct it promptly.
What the control does not do
Changing the status does not:
- Charge a card or bank account.
- Send money to the seller.
- Issue a refund.
- Reconcile a payment provider automatically.
- Replace accounting records.
It keeps an operational note on the order so you can see whether the expected money has been received.
Keep it separate from order status
An order can be Confirmed but unpaid, In Progress with a deposit received, or Completed with a balance remaining. Update both states based on reality.
Use Wallet as a lightweight income-and-expense view where appropriate, and use proper bookkeeping or payment tools for financial records your business is required to maintain.
Frequently asked questions
Does marking a deposit paid charge the customer?
No. It records the status after payment occurs through your chosen payment process.
Does Completed mean paid?
No. Fulfillment status and payment or deposit status are separate and should be updated independently.
This page is maintained from the current DMNexa product behavior. If your screen looks different, check for an app update or contact support.