Set pickup, delivery, and address details
Choose the fulfillment method, enter a complete delivery address when needed, and verify AI-extracted location details before approval.
Edit Order Details to choose pickup or delivery, then use Delivery Address for a verified destination when delivery applies. Do not treat a country-only placeholder as a complete address.
Fulfillment affects price, timing, and what information you need from the customer.
Choose the method
Open the order and edit Order Details. Select Pickup or Delivery based on the agreement with the customer. If it is still undecided, keep it visibly unresolved rather than choosing a method for convenience.
Enter the delivery address
For delivery, open Delivery Address and add the complete verified destination. Include the street, unit or access detail, city, region, postal code, and country as required in that location.
A country derived from seller settings is not a customer delivery address. If the review shows only a country, the address is still incomplete.
Check fulfillment-specific details
- Delivery fee and how it affects the total.
- Requested date and arrival window.
- Recipient or delivery contact.
- Building access, venue instructions, or safe-handoff notes.
- Whether the address is inside your service area.
For pickup, make the seller location and pickup window clear through the customer communication appropriate for your business.
AI can recognize fulfillment language, but verify negation carefully—for example, “not delivery, I can pick up.”
Frequently asked questions
Why does the address show only a country?
Country can come from seller defaults while the customer address remains unknown. Enter the full verified destination before accepting delivery work.
Do pickup orders need a delivery address?
No. Use the pickup method and communicate the pickup location or instructions appropriate for your business.
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