Create an order with AI from text or voice

AI order entry is useful for phone calls, in-person requests, another messaging channel, or a quick spoken capture.

Enter the request

1. Open Orders and choose the add or create action.
2. Select Order with AI.
3. Type or paste the relevant customer request, or choose voice input on a supported device.
4. Include the facts you know and avoid guessing for the customer.
5. Submit the request for analysis.

For voice, allow microphone access when prompted and speak naturally. Include clear labels such as “customer name,” “pickup,” “needed by,” and “total” when possible.

Review the result

DMNexa transcribes voice when used, analyzes the text, creates a draft, and opens review. Verify that speech recognition did not change names, dates, quantities, or unusual product words.

Check every important field and the missing-information warning. An AI-created draft is not confirmed and no customer receives it automatically.

Improve the input

A compact but explicit description works well:

One 10-inch chocolate cake for Ana, pickup August 22 at 3 PM, “Happy 30th Mia” in gold, total $85. Customer has not confirmed allergy information.

Keep unknown details unknown. It is safer to add “delivery method not confirmed” than to choose one without evidence.